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Privacy Policy

Please read these privacy policy carefully before using our pharmaceutical services

At Tirupati Pharma, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect the data of our clients, partners, and website users.

1. Information We Collect

We may collect and process the following types of personal and business information:

  • Name, company name, and contact details (email, phone, address)
  • Shipping and billing information
  • Import / Export license details (if required)
  • Transaction and payment details
  • Communication records (emails, inquiries, messages)
  • Website usage data (via cookies and analytics tools)

2. Purpose of Data Collection

Your information is collected and used for the following purposes:

  • To process and fulfill orders for pharmaceutical products
  • Need to provide data for shipping and customs documentation
  • To comply with international trade and regulatory requirements
  • To respond to inquiries and customer service requests
  • To send company updates, product alerts, or regulatory notifications (only with consent)
  • To improve our website, products, and services

3. Legal Basis for Processing

We collect and process your data based on:

  • Your consent
  • Performance of a contract (e.g., supply agreement)
  • Compliance with legal obligations (e.g., tax, export regulations)
  • Legitimate business interests

4. Data Sharing and Disclosure

We do not sell or rent your personal data. However, your data may be shared with:

  • Shipping and logistics providers (for delivery of goods)
  • Regulatory or customs authorities (for compliance)
  • Payment service providers (for transaction processing)
  • Legal or professional advisors (if required by law)

All third parties are bound by strict confidentiality and data protection agreements.

5. International Data Transfers

As we deal in international business, your data may be transferred outside India to fulfill contracts and ensure compliance with foreign trade laws. We take necessary steps to ensure your data is protected in accordance with applicable laws.

6. Data Retention

We retain your data only as long as necessary for:

  • Completing your transactions
  • Meeting legal, accounting, and regulatory obligations

After this period, your data is securely deleted or anonymized.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data
  • Request correction or deletion of your data
  • Withdraw consent at any time
  • Object to certain types of data processing

To exercise these rights, please contact us at tirupatipharma.impex@gmail.com.

8. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, misuse, alteration, or disclosure.

9. Cookies and Website Tracking

Our website may use cookies to collect non-personal data to analyze website traffic and enhance user experience. You can manage cookie settings through your browser.

10. Policy Updates

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of the revised policy.

11. Contact Information

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact: